Introduction

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Welcome to K9 Fitness, LLC ("Company," "we," "us," or "our"). We respect your privacy and are committed to protecting the personal information you share with us through our website, www.k9-fitness.com (the "Website").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, submit forms, request services, or otherwise interact with us. By using our Website, you agree to the practices described in this Privacy Policy.

 

Information We Collect

 

We may collect the following categories of information:

Information You Provide Directly

When you use our Website, contact us, or request services, you may provide:

• Name

• Email address

• Telephone number

• Mailing address

• Billing information and limited payment-related information, such as transaction confirmation, payment status, billing contact details, and receipt information

• Information about your dog(s), including breed, age, health considerations, and exercise needs

  • Any other information you voluntarily provide

 

Information Collected Automatically

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When you visit our Website, we may automatically collect certain information, including:

• IP address

• Browser type and version

• Device information

• Operating system

• Referring website

• Pages viewed

• Time spent on pages

• Date and time of access

• General geographic location

 

Cookies and Tracking Technologies

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We and our service providers may use cookies, web beacons, analytics tools, and similar technologies to:

• Operate and improve our Website

• Analyze Website traffic

• Understand user behavior

• Improve customer experience

• Maintain security

You may adjust your browser settings to refuse cookies; however, some Website features may not function properly.

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How We Use Your Information

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We may use your information to:

• Provide and manage our services

• Schedule appointments

• Communicate with you regarding services or inquiries

• Send confirmations, reminders, and customer support communications

• Improve our Website and services

• Analyze Website usage and performance

• Maintain business records

• Detect and prevent fraud or unauthorized activity

• Comply with legal obligations

 

Text Messages and Telephone Communications

 

If you provide your telephone number, you consent to receiving communications related to your inquiries, appointments, and services. Message and data rates may apply. You may opt out of promotional communications at any time by following the instructions provided in the communication.

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How We Share Information

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We do not sell your personal information.

We may share your information with:

• Service providers and business partners who assist in operating our Website and business

• Payment processors

• Website hosting and analytics providers

• Professional advisors, such as attorneys and accountants

• Government agencies or law enforcement when required by law

• Successors in the event of a merger, acquisition, or business transfer

All third-party service providers are expected to maintain appropriate safeguards for your information.

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Website Analytics and Third-Party Services

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We may use third-party services, including website hosting providers, analytics providers, scheduling platforms, and customer relationship management tools. These third parties may collect information according to their own privacy policies.

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

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Data Security

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We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

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Data Retention

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We retain personal information only for as long as reasonably necessary to:

• Provide services

• Maintain business records

• Comply with legal obligations

• Resolve disputes

• Enforce our agreements

 

Children's Privacy

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Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 years of age.

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State Privacy Rights

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Residents of certain states, including California and other states with applicable privacy laws, may have rights regarding their personal information, including:

• The right to know what personal information we collect

• The right to access personal information

• The right to request correction of inaccurate information

• The right to request deletion of personal information

• The right to opt out of certain types of data sharing where applicable

• The right to non-discrimination for exercising privacy rights

To exercise any applicable privacy rights, please contact us using the information below.

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Do Not Track Signals

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Some web browsers offer a "Do Not Track" feature. Because there is currently no universally accepted standard for responding to these signals, our Website does not currently respond to Do Not Track requests.

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Online Payments

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We may offer the ability to pay for services online through our Website or through a secure third-party payment processor. When you make a payment, you may be asked to provide billing information, such as your name, billing address, payment card details, and other information necessary to process the transaction.

We do not directly store complete credit card numbers, debit card numbers, CVV codes, or full payment account credentials on our own systems. Online payment information is processed by third-party payment processors that are responsible for handling payment card data in accordance with applicable payment security standards, including the Payment Card Industry Data Security Standard (PCI DSS).

We may receive limited payment-related information from our payment processor, such as transaction confirmation, payment status, last four digits of a payment card, card type, billing contact information, and receipt details. We use this information to process transactions, maintain business records, prevent fraud, respond to customer service requests, and comply with legal, tax, accounting, and regulatory obligations.

By submitting payment information, you authorize us and our third-party payment processor to charge the payment method provided for the services you purchase. Your payment information is also subject to the privacy policy and terms of service of the applicable third-party payment processor.

In the event of a data security incident involving personal information, we will take appropriate steps consistent with applicable federal law and South Carolina law, including applicable breach notification requirements.

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Changes to This Privacy Policy

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We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Your continued use of the Website after changes are posted constitutes acceptance of the revised policy.

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Contact Information

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If you have questions about this Privacy Policy or our privacy practices, please contact:

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K9 Fitness, LLC
Website: www.k9-fitness.com
Phone: 866-2RUN-DOG
Email: todd@k9-fitness.com

By using this Website, you acknowledge that you have read and understood this Privacy Policy.